SF Express instructions: If the customer requests to change to SF Express, our default choice is" SF Express special offer”( Metal products shipping is too expensive) , even so, the freight is still about twice as expensive as our default ordinary express delivery in most cases.( Only estimate) , if the customer requests a change, he must have expectations for the freight. SF Express's freight payment is the same as delivery, so we choose to change the freight to zero for the sake of public disclosure, and the customer pays it on collection. We default that the customer is a skilled wholesaler in the industry, and we treat ourselves We are sure of the requirements, so there are no tedious reminders or guarantees on shipping costs. Customers should go to the SF official website to check the rates based on the actual package weight.
12. Logistics and freight:
If you think the express delivery cost is expensive, you can choose to send freight logistics. All freight logistics items will be paid on delivery. We do not charge any transportation fees. After the goods arrive at the destination, the logistics company will notify you to bring the consignee's ID card to pick up the goods. Then pay the freight to the logistics company. Due to the different charging standards of each logistics company, the distance of the area, some places that do not have direct access and need to be transferred and other factors, we cannot give you an accurate number. The actual fee charged by the logistics company is Accurate. Regular logistics can be checked online, and the freight is more expensive than ordinary freight. Ordinary freight can only be checked by phone. The delivery time is about 3 to 8 days, depending on the distance.
( Note: If you send regular logistics, you can ask for compensation from the logistics company if the express package is lost. Ordinary freight is cheaper, but there is no compensation for lost express packages. The loss rate of ordinary freight is 1 in 10,000, and the loss is not borne by the company. Please carefully consider which kind of logistics to send.)
13.Delivery time:
Orders are generally shipped within 72 hours after payment. Under normal circumstances, the order will be shipped the next day, usually no more than three days. If there is a shortage, customer service will notify you as soon as possible. In case of special circumstances, the order volume is large or there are too many varieties. , the delivery time will be adjusted, please consult customer service for details, and the agreed delivery time shall prevail.
14. About returns and exchanges:
Worry about product quality issues( It's actually a matter of positioning) Please take a sample first before confirming the purchase to avoid disputes due to the product not being suitable for return. Non-quality issues and non-customized models can be returned or exchanged through negotiation, and the return freight will be borne by the buyer.
For quality problems, free returns and exchanges are supported within 7 days, and we will bear the freight.
Quality problem scope: Damaged goods, wrong goods shipped( Color, style, size) , missing shipments, etc. that make it unsaleable. When applying for a return or exchange, please be sure to take a photo first and then contact our customer service staff for negotiation.
non-quality issues: Slight color differences due to different batches will not affect the overall use.
( The source of color difference mostly comes from the different parameters of computer and mobile phone monitors. On the details page of each product, our principle of drawing is to shoot the actual product and not change the appearance of the product through PS, but we cannot decide on your monitor.)
15. Shipping list:
By default, we do not carry a list with the goods, if there are special needs( For example, if you want to put a list, or if you need to put a separate receipt, etc.) Please communicate with customer service and write down detailed requirements in the buyer's notes.
16. Price changes:
As a factory, our pricing does not leave us any marketing space. We always increase prices according to production costs, so once the materials fluctuate, our selling prices may fluctuate accordingly - prices may rise or fall. Customers can check the material and metal prices by themselves. Spot prices on major exchanges.
17.Customer’s own pricing:
Our company does not set the selling price for customers’ sales.( Whether you use it for retail or other purposes, you can make your own decision based on your own positioning.) .
18. Credit card or other means of payment:
Our company is a senior VIP of Alibaba Platform KA. We actively respond to various policies of Alibaba Platform and support all methods suggested by the platform.
19. Are online products owned by the company?:
No, this is just a small part. Our factory has much more external orders than internal orders. Foreign orders are welcome to consult customer service and request electronic atlases and English versions of pictures. Our company has greater advantages and stronger production capacity for external orders.
20. Is it possible to go to the factory for on-site inspection?:
At any time, friends and partners from all walks of life are welcome to visit, provide guidance and negotiate business.

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