Return and exchange policy

one. Returns and exchanges are possible under the following circumstances:

1. Damaged goods, wrong goods shipped( color, style) , missing hair, large stains, serious damage, etc. that make it unsaleable, you can apply for a return or exchange. When applying for a return or exchange, please be sure to take a photo first and then contact our customer service staff for negotiation. If our company determines that it is indeed a quality problem, The freight incurred will be borne by our company. If our company refuses to receive the payment, please help us pay the freight in advance. We will pay the fees incurred directly to your designated Alipay account through Alipay.( Note: If you return the goods directly without contacting us, we will not accept it.)

two. No returns or exchanges will be made under the following circumstances:

1. Occasionally small bubbles, scratches, small defects and other problems that do not affect sales are not considered quality problems. All eyewear factories cannot avoid such problems. There is no such product.

2. Human-made defects, product color difference, slow logistics, and poor service attitude of the logistics company.

3. Issues with buyer’s subjective judgment( like: I don’t like it. It’s different from what I imagined. It’s different from other brands. The material doesn’t meet my imagination. It feels bad. It doesn’t look classy. etc.)

4. There are differences in the color of the products shipped before and after. Since each batch is different, it is difficult to ensure that the color of the product is exactly the same as the previous batch.

5. I don’t want to sell it anymore, it’s difficult to sell it, I can’t sell it, I’ve been arrested by the urban management, I can’t sell it anymore, etc.

Precautions:

All after-sales issues will be resolved within seven days after receipt of the goods.( The time when the goods have been signed shall prevail) Please contact our customer service staff in time, and provide the shopping order number when applying for after-sales service. An order will only be processed once for after-sales service. Please be sure to carefully check the quantity, style, color, specification, quality after receiving the goods, and do not leave any negative comments. Customer cooperation again, thank you.

The shop has always been" "Integrity management" is the basic principle of the company's development. It is our responsibility and we will not shirk it. However, if it is not our responsibility, we will not compromise for various reasons. Finally, I wish all business friends Business is booming, money is rolling in!

[ Glasses protection]
1. Taking it on and off with one hand will destroy the left-right balance of the frame and cause deformation. It is recommended that you hold the temples with both hands and take them off in parallel directions on both sides of the cheek.
2. When taking it on and putting it on, generally fold the left temple leg first to avoid deformation of the frame.
3. It is recommended to rinse the glasses with clean water and use paper towels to absorb the water, and then use a glasses cloth to try wiping. You need to hold the frame edge wire on one side of the wiper mirror and wipe the lenses gently to avoid damage to the frame or lenses caused by excessive force.
4. When not wearing glasses, please wrap them with glasses cloth and put them in the glasses case. If you put them temporarily, please put the convex side of the glasses upward, otherwise the lenses will be easily scratched. At the same time, the glasses should avoid contact with insect repellent and toilet cleaning supplies. , contact with corrosive items such as cosmetics, hair spray, medicines, etc., avoid long-term direct sunlight and high temperature( Above 60℃) Otherwise, it may cause deterioration, deterioration, discoloration, etc. of lenses and frames.
5. Go to a professional store for plastic surgery regularly. Deformation of the frame will put a burden on the nose and ears, and the lenses will easily become loose.
6. Please do not use glasses during strenuous exercise to avoid strong impact that may cause the lenses to break and cause damage to the eyes and face.; Do not use worn lenses to prevent loss of vision caused by light dispersion; Do not look directly at the sun or strong dazzling light to avoid eye damage.
7. Maintenance of sunglasses
Dazzling sunglasses allow you to be active in the sun and feel so free. In fact, sunglasses can block the sun, but they cannot block pollution damage, so you must take good care of them to avoid losing face.
In fact, the way to maintain sunglasses is just like taking care of ordinary glasses. Cleaning, folding, and storage should be a habit. However, sunglasses are often taken off and put on, and they will get scratched if you are not careful, so there are some small details that you need to pay special attention to. you: When there are stains on your sunglasses, don't pick them with your nails, as they can easily scratch the surface.
When the sunglasses are not worn, many people will easily hang them on their heads, collars or pockets. At this time, the range of body movements should not be too large to avoid tearing or breaking them. Or someone may put them in their handbag. It is recommended that you It is better to put it in a hard glasses case first, and then put it in a handbag to prevent keys, combs, copper plates and other small objects from damaging the lenses or contaminating lipstick and other cosmetics.