- SPU: AL-2ZIN-8lxrrqct[5]
- Material: metal | wood
- Type: three-piece set
- Applicable scene: gardening
- Specifications: Small gardening tools (packed in bags)
- Specifications: Large gardening tools (packed in bags)
Price Description: The unit price of all products in our store is Excluding tax and shipping price
1. Return and exchange policy: Before placing an order, customers must carefully read our return and exchange policy published on Alibaba to avoid unnecessary disputes. If you have any questions, please feel free to consult our customer service. Be sure to!!
2. Multi-color and multi-style products are randomly mixed by default. The company will try its best to meet the product colors and styles specified by customers in the order notes. Individual orders cannot meet customer requirements due to warehouse inventory color or style, and we will not accept the resulting of returns.
3. We are a wholesale company, if you purchase it for personal use( For example, most of the items in your order are purchased in packages of 1 or 2.) , please detour! We cannot guarantee timely delivery to individual users.
We support express delivery and automobile logistics.
express delivery: For small orders, you can place a photo directly. The Alibaba system will automatically calculate the express freight and the charging standards will be automatically displayed. If you have a designated express company, please contact customer service in advance. Otherwise, the company will choose the default express company to deliver the goods.
Automobile logistics: If your goods are heavy( More than 30 kilograms, or outside Jiangsu, Zhejiang and Shanghai areas) , we strongly recommend that you use truck logistics to reduce transportation costs. For example, if a 10kg cargo is sent to Shenzhen, the express delivery fee is generally 40- 50 yuan, while truck transportation only costs 10 yuan- 15 yuan. The time it takes for you to receive the goods is almost the same with logistics and express delivery. After the goods arrive, the shipping department will call you to notify you to pick up the goods at the designated shipping point. Generally, you should pick up the goods within 3 days after the goods arrive, so as to avoid problems. storage fee.
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2. About color
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The product color, pattern, packaging and other information on the website are for reference only. Due to problems such as shooting lighting and color differences on different monitors, there may be color differences between the product pictures and the actual product. All actual products shall prevail.; If the color, pattern, packaging, etc. of the product are different from the description on Alibaba, it does not constitute a quality problem and we will not accept returns.;
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3. About after-sales
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a) Goods damaged by human factors( Such as unauthorized maintenance, misuse, collision, neglect, abuse, accident, alteration, incorrect installation, etc.) , We will not return goods with incomplete packaging or goods that have been processed twice.
b) Since the factory may change product packaging according to production conditions, the outer packaging is different from the pictures on the website or the goods you purchased before. This does not constitute a quality problem. We do not accept returns for this reason.;
c) Multi-color and multi-style products are randomly mixed by default. The company will try its best to meet the product colors and styles specified by customers in the order notes. Individual orders cannot meet customer requirements due to warehouse inventory colors and styles, and we do not accept returns due to this.
d) Personal preferences( Smell, color, model, appearance) No return due to reasons; If the buyer subjectively believes that there is a problem with the quality of the product, please provide a legally recognized written appraisal, otherwise no return will be made.
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e) Express delivery damaged: When receiving express delivery, please verify whether there is any damage to the goods, loss of goods, etc. before signing for it. If so, please ask the courier to issue a certificate and contact us before signing for it. Otherwise, we will not be able to claim compensation from the express delivery company, and therefore we will not be responsible for any after-sales service. Including lost or damaged goods, etc.
- 4. About out of stock:
- Since we need to process a lot of orders every day, and we distribute goods in the order of order payment time, some orders may be out of stock. In order to ensure that customers receive the goods in time, the order amount is 30 for out of stock.% We will ship the goods as usual without notifying customers. After receiving the goods, customers can apply for a refund for the out-of-stock parts.( We do not reissue goods) . If the customer cannot accept this provision, please leave a note in the order and we will handle it according to the note.
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5. About delivery
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We are a wholesale company and do not retail. If you are purchasing for personal use( For example, most of the items in the order come in 1 or 2 pieces.) Please note that we cannot guarantee timely delivery to individual users.
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6About returns
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If the goods have quality problems, they can be returned or exchanged within 60 days. We accept one return or exchange for each order. You can accumulate the goods in question and send them back to our company every 45 days. Please pay the postage first and we will receive it We will reimburse you for the express delivery fee of 1 kilogram of your package after the goods are delivered. The fee is calculated according to the calculation published on our website.( The courier charges for shipping and returns are the same.) .You can also choose to return the defective goods immediately, but the return freight will be borne by you. If you have any questions, please contact customer service.
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