All products in our store are for cross-border trade only and not for the domestic market. Please contact customer service before placing an order. Our company reserves the right to refuse shipment without prior contact
Our products are quoted without tax!Invoicing with additional tax points, please consult customer service for details!

This product has been registered for copyright, copying is strictly prohibited!!!

Due to the large offline order volume of the company, some models may be out of stock. Please consult customer service before placing an order to see if there is any stock available! 

We apologize for any inconvenience caused to our loved ones!!  

Logistics Freight Description:The price of the product does not include shipping costs. For large quantities, it is recommended that you choose logistics. The company is only responsible for delivering the goods to the designated logistics company, and the shipping and insurance costs are provided by the buyer!  

Purchase Notice:  

·Product Details:All products sold by our company are sourced from direct selling manufacturers and genuine products

·About Us:Our company has been producing and selling products for 13 years, with subsidiaries established in Dubai and Brazil in the Middle East. Our brand has a good reputation in the international market, and we welcome cooperation!

·Regarding Evaluation:Your fair evaluation is the unremitting driving force for our progress. If you are satisfied with the received goods and feel happy, please give us encouraging positive reviews. If there are any problems or dissatisfaction, please communicate with customer service in a timely manner. Any problem can be quickly solved for you, and your doubts and dissatisfaction will be eliminated as soon as possible, returning you a happy mood

·About Customer Service:Our working hours are from Monday to Saturday at 9:00-18:Usually, customer service will reply as soon as possible. If there is an urgent need for replenishment, please contact our responsible person by phone

·Regarding after-sales service:Please check the packaging for damage before signing for the package. If there are any quality or quantity issues, please contact us in a timely manner. We will provide a reasonable and satisfactory response and will not accept returns or exchanges after the deadline. If the quality is not a problem, we will not process returns or exchanges. Based solely on subjective factors such as personal dislike, significant difference from the picture, dissatisfaction, or not as good as imagined, the buyer's purchased product is not allowed to be returned or exchanged

·Regarding shipment:After the buyer places an order and makes payment, we usually process it within 24 hours(Within 1 day)Orders placed and paid for before 4 pm will be shipped out on the same day(Excluding Sundays)If there is a shortage of goods, we will contact you by phone or on Wangwang. When shipping, there are dedicated delivery personnel who check the shipping order and goods, and only send out the goods after verifying that they are correct

All the items in our store are taken from real objects and we have tried our best to restore their authenticity. However, due to various factors such as weather and exposure, the image display may be affected by computer software, monitors, and other factors, resulting in slight color differences that are not considered quality issues

After sales issues:Wholesale profits are meager, and we do not have the ability to bear after-sales service. In case of dissatisfaction with the product or a series of problems such as damage on the road, we can accept exchanges, but we do not accept refunds or discounts!The shipping cost incurred shall be borne by the buyer!The seller does not bear the shipping cost! 

Please provide detailed shipping address, recipient name, and phone number, especially the phone number, which must be accessible!After the goods are shipped, if the buyer changes the address due to their own reasons and needs to transfer or return the goods, the shipping costs incurred will be borne by the buyer themselves!

When receiving the goods, be sure to count them in the presence of the courier!If there is a shortage, be sure to contact us as soon as possible!Never come to us after signing for the package and tell us that you haven't received anything. The recipient is responsible for any issues after signing for the package!(The gatekeeper signs on behalf of me, even if it is not signed by me, it is still considered as signed)

Speed issue:Large items can be shipped through logistics. Logistics usually takes about a week, and the issue of speed has always been a problem that troubles us. If you urgently need the product or do not have the patience to wait for it, please be cautious. Sometimes the weather can affect the speed of the delivery. Don't chase after us and ask when it will arrive. We can help you urge the delivery, but we cannot control the delivery!Don't blame us for the speed of delivery and the attitude of individual couriers!

Not accepting low scores:Dear, if you have any further questions after reading the above questions, you can consult directly!Our store does not accept:There are no free gifts, the delivery is slow, the attitude of the courier is not good, the things are not as awesome as expected. The product is broken on the road, but you don't solve these problems, which lead to low scores

Due to physical store sales, it is not ruled out that there may be shortages after placing an order. We will strictly ship according to the customer's order, and if there is a shortage, we will contact the buyer by phone!

Regarding the product and physical images, it cannot be ruled out that there may be color differences due to different monitors!Finally, I hope everyone can have a pleasant cooperation, develop together, and move forward together

We value every positive review very much. If you feel any dissatisfaction after receiving the item, please contact customer service Wangwang quickly for communication!!

We adhere to the principles of good quality, affordable prices, fast service, and truthful expression - honesty, mutual benefit, and consistent words and deeds;Let everyone shopping here receive a sincere response

When the buyer receives the package, please first meet in person(In front of the staff)Inspect the outer packaging of the package and open it to check the contents. Only after confirming that the product you received meets the product description, pictures, specifications, quantity, and is undamaged, can you sign for your package. If you have any questions, please contact us promptly for assistance!!!We are not responsible for any issues with unauthorized signature during inspection!Thank You for Your Cooperation.

Regarding returns and exchanges for quality issues:Please carefully inspect the goods upon receipt. If any serious quality issues are found, please provide corresponding pictures and send them out within three days;No returns or exchanges are accepted after three days

■ Evaluation:If you are satisfied with my products and services, please take the time to leave a review on the order after the product is sold. Our growth cannot be separated from your support. With your support, I will do better

Regarding the efficacy and allergy issues of skincare products, I believe you all understand that many of them vary from person to person... Everyone has different skin types, even if they are oily, they will still be affected by absorption/weather/environment/Objective factors such as methods can lead to different results

be careful:To avoid transaction disputes and safeguard the legitimate rights and interests of consumers;Any consequences arising from this transaction/Or any disputes related to this transaction;All should be submitted to the Guangzhou Arbitration Commission of China for arbitration;Placing an order shall be deemed as agreeing to this arbitration agreement

Yiwu Caini Biotechnology Co., Ltd