product quotation
1. Our company's products have been quoted according to the comparatively advantageous ex-factory price, which is generally based on the price listed on Ali's website. All quotations are ex-factory prices, excluding freight and all other expenses. All payments are settled in RMB.( unit: Yuan) .
2. Since toy materials may fluctuate at any time, please ask Wangwang customer service for the price before placing an order.
payment method
1.Support online payment.
2. For bank transfer, please contact us to ask for bank information.
Shipping instructions
1. Regarding express delivery, if you choose express transportation, please contact us to confirm your choice of express delivery.( Yunda, Yuantong, Baishi) , after the payment and freight are paid together, we will ship the goods within 72 hours. If there are special circumstances, we will contact you in advance.
2. Regarding logistics, freight is generally paid on delivery, and the goods need to be picked up at the freight station. Shipping logistics can be provided by the customer.( Please provide the phone number and address of Yiwu Freight Station) You can also let us choose a more suitable one for you!( Note: We can only help buyers estimate the freight of goods. The actual freight is mainly based on the amount when picking up the goods. We can control the delivery time, but we cannot predict the arrival time at the freight station. Please understand. Thank you.!)
Charges
1. When picking up the goods, buyers should carefully inspect the goods in front of the logistics and freight company personnel. If the outer box is found to be severely deformed or damaged, the sealing tape is broken or damaged, the sealing tape is incomplete, or it has been obviously unsealed. If there are traces of opening, please open the package and check it in person. If you find any discrepancies, you must negotiate with the logistics company in person to resolve the compensation. If it cannot be resolved, please do not take the goods away and contact us at the freight station for negotiation.; Otherwise, the goods will be deemed to be accepted without objection after signing.
2. We ship the goods on behalf of the customer and handle the shipping and transportation procedures. The freight is paid on delivery. When picking up the goods, if there is any damage, etc., the freight can be used as a guarantee. It is generally recommended not to pay in advance.
After-sales service
1. In principle, we do not accept returns. Products can be exchanged due to factory quality issues, but the transportation costs incurred need to be borne by the buyer. After receiving the returned product, we will send the exchange together with the customer's next purchase. Unable to accept the situation of shipping together in the next shipment, the shipping fee will be borne by the customer.! You must inform our firm Wangwang customer service before sending it back.!!!
2. Due to the particularity of toy products, which cannot be compared with home appliances, all toy products sold by our company do not implement the three-guarantee policy. If there are problems caused after use, our company does not assume any responsibility. We will help solve these problems within our capabilities, but all related expenses incurred shall be borne by the customer. Special products shall be handled according to the relevant agreement reached between our customer service staff and the customer.
3. Returns and exchanges are not eligible for the following conditions:: The returned product packaging is damaged or incomplete, the product accessories or related information are missing, the product has been repaired or modified without authorization, the product has not been used or stored in the normal way, and the post-sale service period has exceeded the product.
Disclaimer
1. All the products we sell are strictly inspected by quality inspectors to ensure product quality. However, due to various uncertain factors, our factory can only guarantee 97 hours after arrival.%-98% There is no problem with the product quality, 2%-3% It is within the scope of exemption.
2. The goods sent by our company are all brand new. Before delivery, we will ensure that the product packaging is intact and neat, and the outer box is sturdy. However, during the transportation of the products, especially in some long-distance cities, individual products may be damaged by transportation.( For example, some may be slightly scratched due to collision, such as individual color boxes packaged in color boxes may be slightly deformed, etc. The transportation is completed by a third-party logistics company and is beyond our control. We will not be responsible for any damage caused by transportation. Transportation The time is affected by many factors such as weather, vehicle arrangements, traffic conditions, etc., and is not a reason for returns.
3. Our toys are of high quality and low price, and are great value for money. After receiving the goods, some buyers feel that the workmanship is a bit rough, there are defects, they are not made of good materials, they are different from what they imagined, etc., but these are not Regarding quality issues, nothing is perfect. Please forgive me for being too picky buyers. Please consider and read clearly when purchasing. If you have any questions, please consult us.
4. All dimensions are measured manually, 1- The 2CM error is normal. All pictures are taken and uploaded in real time. Due to different reasons such as light and monitors, there will be certain color differences. Please bear with me.
These terms automatically take effect when the customer decides to order our products, without the need for separate signatures and seals by both parties. If you do not agree with the above terms, please consider clearly and confirm your agreement before ordering products from our company.
