Wholesale business is different from some retail businesses on Taobao. We focus more on wholesale customer experience and understand the importance of maintaining customers. We are not just a simple buyer-seller relationship, we need to have more trust and tolerance than the retail industry. Because we not only want to be strategic partners in business, but also close friends, Wenzheng is willing to witness our bright future with you. In order to give us more trust and tolerance and reduce unnecessary misunderstandings and frictions, we The following is a warm explanation, please review it:
Product wholesale description
In order to reduce the risk of overstock inventory and capital turnover for channel vendors, all of our products can support mixed batches, but some products will have a minimum order quantity due to packaging and other factors.
Commodity stocks
All our products are sold in stock and are in stock.; Despite this, there will still be some hot-selling products due to high demand and limited factory output, which will cause some products to be out of stock for a short period of time. If this happens, we will notify you by phone or Want Want method. Regarding the delivery date, I would like to ask for your opinion on whether to wait until all the goods arrive or whether to send out some items first.
color/ size/ weight
All products are taken in kind, and we ensure that the pictures are consistent with the actual products to the greatest extent. However, subjective deviations caused by light or monitor color differences cannot be ruled out.; All products are measured manually. Due to different shapes of products, the measurement standards will be slightly different.; Returns and exchanges due to the above circumstances are not accepted.
Product qualification rate
Product quality is the cornerstone of an enterprise's survival, and it is also the principle established by Wenzhengren when he started his business. However, no matter how good the quality is, it cannot guarantee a pass rate of 100%.% , all products of our company support acceptance standards. In order to safeguard the interests of both parties, if there are quality problems with the products you receive, please contact our after-sales staff for detailed communication. If it is confirmed that it is a quality problem, you can return it for a refund or exchange it. , and the freight will be borne by our company.
After-sales instructions
If there is no quality problem with customized logo products, our company will not accept returns.; For circulating products, please negotiate with our after-sales customer service. With the consent of the relevant staff of our company, secondary sales will not be affected.( Well packaged) Exchange can only be made if; In order to reduce after-sales costs and efficiency, we recommend that you accumulate and combine exchanges. After verification, the exchanges will be valid within 15 days and you will be responsible for the postage.
Express and freight
All products sold by our company do not include free shipping.; The recommended express delivery is Yunda Express. As long as Yunda can reach places, we recommend Yunda Express. Because our company has reached a strategic cooperation with Yunda, the freight is more affordable. If you need other express delivery and logistics, please inform customer service. Thank you!
Yangjiang Yangdong District Fancheng Industry and Trade Co., Ltd.
From Yangjiang "Knife City" focusing on beauty tools for 20 years
Taste comes from details, focus on good quality
