Buyer's shopping instructions
1. Regarding the minimum batch size, does it support mixed batches?? How to calculate shipping cost?
All products can be produced in accordance with the above minimum quantity. If mixed batches are supported, the shipping fee shall be subject to the actual purchase amount.!
2. When will it be shipped after placing the order??
Due to the large volume of shipments every day, we will wait 24 days after your payment is successful.- Arrange delivery within 48 hours in order of payment time. The transportation time will vary due to distance, weather and the operating procedures of different express companies. Generally speaking, after delivery, it is usually 1 in Jiangsu, Zhejiang and Shanghai.- Arrival in 2 days, other areas 3 days- 5 days, 5 in remote areas- 7 days! If you have not received the product within the corresponding time, please contact our after-sales customer service.( If there are delays or lost items caused by the peak season for online sales, a sudden increase in shipments, a warehouse outage by the express delivery company, etc., please understand and we will handle it appropriately.)
3. About after-sales
Sign for receipt: Please be sure to inspect and sign for the goods in person. This is your right and the key to our after-sales work. Thank you for your cooperation.( If it is not convenient for you to sign for the goods in person, please ask a friend, relative or doorman to sign for the goods on your behalf.)
Missing or quality issues: If there is any shortage or quality problem after you receive the goods, please contact the after-sales customer service within three days after signing for it. If there are quality problems, please take pictures for us in time after receiving the goods for confirmation. You can contact our after-sales service and send us pictures. Will give you a satisfactory solution.
Return or exchange: If you are not satisfied with the product or do not like it, you can return or exchange it as long as it is not used and does not affect secondary sales.; By default, general products support no-reason returns and exchanges within three days after receipt, and some products support seven-day no-reason returns.
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